Machine translation from English source
The company has made every effort to ensure that your journey is as comfortable and convenient as possible and where necessary, agents have been instructed to meet you. However, we will ask you to follow the procedures outlined below to further minimize any inconvenience.
.1 Flight information is usually given to you on the front pocket flap of your airline ticket. As a general rule, you should be at check-in for your flight at least two hours before departure.
.2 If your travel involves a flight change, please be aware that in some countries your connecting flight may depart from a different terminal building than your arriving flight. Therefore, upon landing, you should immediately contact the airline's ground check-in counter and ask for directions. In such a case, we usually guarantee that there is at least 2 hours of transit time.
2.1) If time permits, you should always reconfirm your onward flight immediately after landing, although this will usually be done in advance for you (jobs for seafarers vacancies).
2.2) your baggage must be checked in directly at your final destination to avoid unnecessary delays at intermediate airports. If you are traveling in a group, we would advise that all luggage in the group be checked in at the final destination.
2.3) If your luggage cannot be found at your final destination, you must submit a written request.
report it to the relevant airline and insist that they deliver it to your ship
promptly and at their expense when it is located. Inform the shipping agents to contact the delivery.
2.4) you should always carry some necessary clothing with you in your hand luggage.
2.5) If your flight is interrupted or delayed by the airlines and accommodation is required, the airline will usually arrange this along with transport, meals and airport tax at their expense. If your connecting flight is delayed by more than three (3) hours, please instruct the airline to send a request to our agents or our office.
“Urgent” telex
“Urgent” telex reporting delay and revised ETA. Such telexes usually cost at the expense of the airline (job vacancies for seafarers).
2.6) When arranging accommodation by a company, please note that the company will only pay the full cost of accommodation, set meals and reasonable services.
2.7) telephone calls, alcoholic drinks, etc. are in a personal account and must be settled in cash.
2.8) If you are traveling in a group, all members of the group should remain together at all times if possible. This is because if you are truly faced with a problem, unity is strength and officials will generally be more accommodating and helpful.
2.9) the most senior member of the group automatically becomes the group leader. He is responsible for ensuring the proper passage and arrival of the group. Please provide him with your assistance and assistance.
2.10) If you encounter any uncontrollable problem during your travel, you must immediately seek assistance from the relevant airline(s). If such assistance is not available, please do not hesitate to contact the ship's or company's agents, whichever is closest.
2.11) Always make sure you have the name, address and telephone number of the company's agents before leaving.
